Medical & Healthcare Disclaimer

Important healthcare use and responsibility disclaimer.

HANUONE is designed to make healthcare more accessible and convenient. It should complement, not replace, appropriate professional medical care.

1. General Disclaimer

HANUONE is a technology-enabled healthcare platform.

Healthcare information provided through HANUONE is intended to help users access and understand healthcare services.

It should not be considered a substitute for professional medical advice, diagnosis or treatment unless it is specifically provided as part of a consultation by an appropriately qualified Healthcare Provider.

2. HANUONE Does Not Replace Your Doctor

HANUONE does not replace the following:

  • Doctors
  • Nurses
  • Physiotherapists
  • Pharmacists
  • Laboratory professionals
  • Emergency medical services
  • Other qualified healthcare professionals

Users should obtain professional medical advice when required.

3. AI Health Assistant

HANUONE may provide AI-powered healthcare assistance. AI-generated information may:

AI assistance is not a definitive medical diagnosis. Users should consult an appropriately qualified healthcare professional before making important medical decisions.

  • Contain errors
  • Be incomplete
  • Misunderstand symptoms
  • Lack complete clinical context
  • Be inappropriate for a particular individual

4. Emergency Situations

HANUONE is not an emergency medical service.

Do not rely on HANUONE during a medical emergency.

Seek immediate professional emergency care when required.

5. Teleconsultation

Teleconsultation has limitations because a healthcare professional may not be able to perform a complete physical examination.

A Healthcare Provider may recommend:

  • Physical examination
  • Diagnostic tests
  • In-person consultation
  • Specialist referral
  • Emergency treatment

Telemedicine services are subject to applicable Indian laws and professional requirements.

6. Diagnostic Tests

Diagnostic results must be interpreted in clinical context. Results may be influenced by:

  • Age
  • Sex
  • Medical history
  • Medication
  • Fasting
  • Sample quality
  • Biological variation
  • Laboratory methodology
  • Timing

A qualified professional should interpret clinically relevant results.

7. Health Packages

Health packages are intended for screening and health assessment.

No package guarantees detection of every disease.

A normal result does not guarantee absence of disease.

An abnormal result does not automatically establish a specific diagnosis.

8. Medicines

Users should not:

  • Self-medicate
  • Stop medicines without professional advice
  • Change dosage independently
  • Share prescription medicines

Medicine-related information should be confirmed with an appropriately qualified professional.

9. Healthcare Provider Responsibility

Independent Healthcare Providers remain responsible for their professional services and clinical decisions. HANUONE may facilitate:

  • Booking
  • Communication
  • Payment
  • Coordination
  • Technology

Clinical responsibility remains with the relevant Healthcare Provider.

10. No Guarantee of Outcome

Healthcare outcomes cannot be guaranteed. HANUONE does not guarantee:

  • Recovery
  • Treatment success
  • Disease prevention
  • Improvement
  • Diagnosis
  • Specific clinical outcomes

11. Accuracy of User Information

Users should provide accurate information regarding:

  • Symptoms
  • Medical history
  • Allergies
  • Medication
  • Pregnancy where relevant
  • Previous reports
  • Existing conditions

Incorrect or incomplete information may affect healthcare decisions.

12. Informational Content

Blogs, articles, FAQs, videos and educational content are provided for general awareness. They should not be used to:

  • Self-diagnose
  • Self-medicate
  • Replace consultation
  • Determine emergency treatment
  • Stop prescribed treatment

13. Third-Party Services

Some services may be delivered by:

  • Doctors
  • Hospitals
  • Clinics
  • Laboratories
  • Nurses
  • Physiotherapists
  • Pharmacies
  • Other Healthcare Providers

Those providers may have separate professional and legal obligations.

14. User Responsibility

Users are responsible for decisions made based on information obtained through HANUONE.

Important medical decisions should be made in consultation with an appropriately qualified professional.

15. Limitation

Nothing in this Disclaimer is intended to exclude or restrict liability, rights or remedies that cannot legally be excluded under Indian law.

16. Changes

PAGD Healthcare may update this Disclaimer periodically.

The latest version will be published on the HANUONE website.

17. Contact

PAGD Healthcare Network Private Limited

Email: office@pagd.in

Phone: [INSERT NUMBER]

Address: 22, Ashish Nagar, Kanadia, Indore, Madhya Pradesh, India 452016

HANUONE is designed to make healthcare more accessible and convenient. It should complement-not replace-appropriate professional medical care.